Privacy Policy
Last Updated: March 14, 2026
1. Introduction
Welcome to FaceLoom ("we", "our", or "us"). We are committed to protecting your privacy and providing transparency about how we handle your personal information. This policy explains our data practices when you use our mobile application.
2. The "Privacy-First" AI Approach
We prioritize your biometric privacy. Unlike traditional cloud-based AI applications, FaceLoom follows a strict data minimization protocol:
- No Image Uploads: Your photos and raw video frames NEVER leave your device. All image processing (Face Mesh generation) happens locally on your device's processor.
- Anonymized Analysis: We only process anonymized, text-based proportions (numeric ratios and angles) through our AI partner to generate insights. No raw biometric templates or identifying raw data are ever transmitted.
3. Information We Collect
3.1 Account Information
- Anonymous Identifiers: We use unique, system-generated device identifiers and IDs to manage your account and analysis history. No personal identifiers like name or email address are required or collected.
3.2 Face Scan Data & Metrics
- Processed Metrics: Numeric data derived from face scanning (ratios, symmetry scores) stored in our secure database to display progress history.
- Scan timestamps and metadata required for service functionality.
3.3 Usage & Purchase Information
- App usage statistics, device model, and OS version for performance optimization.
- Subscription status and purchase history. Note: Payment processing is handled by Apple; we do not store credit card or payment details.
4. How We Use Your Information
We use the collected information for:
- Providing and improving our face analysis algorithms.
- Personalizing your experience and progress tracking.
- Managing your premium subscription and access.
- Ensuring platform security and preventing fraudulent activity.
5. Third-Party Services & Data Sharing
We utilize the following secure partners to provide our services. We confirm that any third party we share your data with provides the same or equal protection of user data as stated in this Privacy Policy.
- Supabase: For secure database hosting and user authentication.
- OpenRouter API (AI Partner): To process text-based proportions using the Google Gemini 2.0 Flash Lite model. Data sent via API is strictly necessary for the service, is NOT used for AI training, is not retained, and is purged immediately after use.
- RevenueCat: For reliable subscription and in-app purchase management.
- MediaPipe (Google): For local face landmark detection (On-Device only).
6. Your Rights (GDPR & CCPA)
You have the following rights regarding your personal data:
- Access & Export: Request a copy of your stored metrics.
- Correction: Update your profile information at any time.
- Deletion: Delete your account and all associated data through the app settings.
- Withdraw Consent: You may withdraw your consent for AI analysis at any time.
EEA Users: Our legal basis for processing face analysis data is your explicit consent.
California Residents: We do not sell your personal information as defined by the CCPA.
7. Data Retention & Security
We retain your profile data as long as your account is active. All data is encrypted in transit using HTTPS/SSL. While we implement industry-standard security, no method of transmission is 100% secure.
8. Children's Privacy
FaceLoom is not intended for children under 13. We do not knowingly collect personal information from children under 13 years of age.
9. International Data Transfers
Your data may be processed in countries other than your residence (primarily where Supabase servers are located). We ensure appropriate safeguards are in place to protect your data globally.
10. Contact Us
For any privacy-related questions, please contact us at:
Email: mertcantacyldz@gmail.com